Refund policy

Last Updated: June 2026

At BandBloom, customer satisfaction is our highest priority. We proudly offer a 30-day free return and refund policy to ensure a worry-free shopping experience.

Eligibility for Returns

Customers may request a return within 30 calendar days of receiving their order.

To qualify for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging whenever possible.
Proof of purchase may be required.
Free Returns

We provide free return service for eligible orders. Customers should contact our support team before sending any items back.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return if opened, used, altered, or damaged by the customer.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Refund Process

After inspection and approval of the returned item:

Refunds will be issued to the original payment method.
Processing times may vary depending on your financial institution.
Shipping charges are fully covered by BandBloom for approved returns.
Late or Missing Refunds

If you have not received your refund:

Check your bank account.
Contact your payment provider.
Contact our support team for assistance.
Contact

Email: support@BandBloom.store

Phone: (416) 766-4900

Terms of Service
Terms of Service

By accessing and using BandBloom.store, you agree to comply with these Terms of Service.

Online Store Terms

You represent that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

Product Information

We strive to ensure all product descriptions, images, and pricing information are accurate.

However, we reserve the right to:

Correct errors
Update information
Modify products without prior notice
Pricing

Prices are displayed in applicable currencies and may change without notice.

Orders

We reserve the right to:

Refuse service
Limit quantities
Cancel suspicious transactions
Intellectual Property

All website content including images, logos, text, graphics, and branding is the property of BandBloom unless otherwise stated.

Limitation of Liability

BandBloom shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms shall be governed by the laws applicable within Canada.